Salesforce for Manufacturing

The manufacturing industry is in the midst of a sea change; the global business environment has become uncertain and supply chains across the world are disrupted, Salesforce provides the ideal solutions to overcome the challenges of manufacturing organizations.

Innovative Solutions to Enable Manufacturers Stay on the Top of Their Game  

Hassle-free coordination with business and channel partners


  • Ensure seamless on-boarding and de-boarding of partners
  • Get a 360-degree view of channel sales activities
  • Communicate with and extend support to partners in real time
  • Leverage the power of automation to reduce channel selling costs
  • Collaborate seamlessly with partners to execute marketing campaigns




Provide field service of the best quality


  • Enable your service reps get the complete picture of the customer’s problem
  • Empower service personnel by automating assignment of cases to the right rep
  • Deliver real-time omni-channel customer support through any device
  • Monitor customer cases handled by service partners seamlessly
  • Remain connected with customers always with a user-friendly service app




Make the best use of business data to drive growth


  • Predict demand accurately to plan production efficiently
  • Get the big picture of customer requirements in a timely manner
  • Score leads in a quick, highly precise manner
  • Deliver first-rate customer support through AI-powered chatbots
  • Generate detailed analytics reports with little coding




Deliver excellent experiences to customers across channels


  • Provide required information to customers in real time, easily
  • Create customer communities to facilitate smooth exchange of information
  • Develop a user-friendly portal to ensure seamless customer self-service
  • Ensure consistent, high-quality experiences across all customer channels
  • Deliver personalized customer interactions leading to high levels of engagement





Solunus - Trusted Salesforce Partner for Manufacturers

Over the years, Solunus has helped several manufacturers unleash the power of Salesforce to achieve rapid growth and ensure delighted clientele. Our uncompromising emphasis on understanding the needs of manufacturing companies enables us to develop the perfect Salesforce solutions.

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Roadmap

Come up with a comprehensive work plan that empowers you to reach your revenue goals

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Support

Ensure you make optimal use of system capacity and enjoy high levels of flexibility

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Implementation

Configure the Salesforce solution, test it comprehensively and provide high-quality training

Migration

Migrate data in your legacy system to Salesforce very easily, with zero disruption to your business

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Integration

Leverage Mulesoft and Application Programming Interfaces (APIs) to integrate data with Salesforce

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Advisory

Work with a highly experienced team to identify opportunities for enhancing efficiency and growth

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Cloud-based Solutions to Maximize Revenues of Manufacturers

Home > Industries We Serve > Salesforce for Manufacturing

What Can Manufacturing Companies Expect by Partnering with Solunus?

70%

90%

60%

Increase in Work Order Processing Efficiencies

Customer Complaints Are Resolved on the First Contact 

Reduction in Manual Processing of Tasks

360°

47%

View of Operational and
Sales Data

Improvement in Productivity of Service Rep

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Case Study

Empowering a Manufacturing Firm Enhance Efficiency with a Custom App

Client Speak

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The team at Solunus is truly incredible! The engagement I get from these folks is barred none. From the developers to the project managers, to the sales team and all the way up to the President of the organization – quite impressive to get that type of attention.

Dan Ludowise, CRM Director

Daikin

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Get All the Information You Need to Maximize Manufacturing Productivity and Revenues