Salesforce for Manufacturing

The manufacturing industry is in the midst of a sea change; the global business environment has become uncertain and supply chains across the world are disrupted, Salesforce provides the ideal solutions to overcome the challenges of manufacturing organizations.

Innovative Solutions to Enable Manufacturers Stay on the Top of Their Game

Hassle-free coordination with business and channel partners

Ensure seamless on-boarding and de-boarding of partners

Get a 360-degree view of channel sales activities

Communicate with and extend support to partners in real time

Leverage the power of automation to reduce channel selling costs

Collaborate seamlessly with partners to execute marketing campaigns

Provide field service of the best quality

Enable your service reps get the complete picture of the customer’s problem

Empower service personnel by automating assignment of cases to the right rep

Deliver real-time omni-channel customer support through any device

Monitor customer cases handled by service partners seamlessly

Remain connected with customers always with a user-friendly service app

Make the best use of business data to drive growth

Predict demand accurately to plan production efficiently

Get the big picture of customer requirements in a timely manner

Score leads in a quick, highly precise manner

Deliver first-rate customer support through AI-powered chatbots

Generate detailed analytics reports with little coding

Deliver excellent experiences to customers across channels

Provide required information to customers in real time, easily

Create customer communities to facilitate smooth exchange of information

Develop a user-friendly portal to ensure seamless customer self-service

Ensure consistent, high-quality experiences across all customer channels

Deliver personalized customer interactions leading to high levels of engagement

Solunus - Trusted Salesforce Partner for Manufacturers

Over the years, Solunus has helped several manufacturers unleash the power of Salesforce to achieve rapid growth and ensure delighted clientele. Our uncompromising emphasis on understanding the needs of manufacturing companies enables us to develop the perfect Salesforce solutions.

Advisory

Work with a highly experienced team to identify opportunities for enhancing efficiency and growth

Integration

Leverage Mulesoft and Application Programming Interfaces (APIs) to integrate data with Salesforce

Roadmap

Come up with a comprehensive work plan that empowers you to reach your revenue goals

Migration

Migrate data in your legacy system to Salesforce very easily, with zero disruption to your business

Implementation

Configure the Salesforce solution, test it comprehensively and provide high-quality training

Support

Ensure you make optimal use of system capacity and enjoy high levels of flexibility

Cloud-based Solutions to Maximize Revenues of Manufacturers

Home > Industries We Serve > Salesforce for Manufacturing

Get in Touch

CRM Life Cycle Adapted to Help Manufacturers Leverage Salesforce

A good understanding of the CRM life cycle helps manufacturing companies track their relationship with customers at every stage, thereby facilitating excellent experiences at all touchpoints. Many companies rely on the CRM lifecycle comprising of 5 stages viz. discovery, sales, fulfillment, service and rediscovery. At Solunus, we have adapted this 5-stage CRM cycle to meet the unique needs of the manufacturing sector and help them leverage Salesforce to smoothly complete the lifecycle. Most manufacturers use Salesforce to execute a few phases of the life cycle using Salesforce but find it hard to complete all phases using the innovative platform. We help overcome this problem and enable manufacturing firms to harness the power of Salesforce to implement all phases of the CRM life cycle seamlessly.

What Manufacturers Can Expect from Solunus

At Solunus, we empower manufacturers to fully harness the immense power of Salesforce to delight their customers and cement their customer relationships. We help you:

01

Accelerate the execution of the sales cycle

02

Enable complete visibility of all customer activities

03

Get the big picture of all sales opportunities

04

Provide highly personalized services to customers

05

Share the right information with customers in a timely manner

Decisive Competitive Edge with Our Innovative Solutions

70%

90%

60%

Growth in Work Order Processing Efficiencies

of Customer Complaints Are Resolved on the First Contact

Reduction in Manual Processing of Tasks

360°

View of Operational and Sales Data

47%

Increase in Productivity of Service Reps

Get All the Information You Need to Maximize Manufacturing Productivity and Revenues

Know More