Enabling a Retail Giant Maintain Salesforce Data with Minimal Cost

Our Solutions

  • Our team developed a solid data quality framework for the client

  • We implemented ArchiveIt, a robust Salesforce data management solution

  • Our experts set up an automated data archiving and purging model

  • We also set up a mechanism to store customer data in the country of its origin

  • Our specialists developed a process to ensure safety of data during Org2Org transfers

Enabling a Retail Giant Maintain Salesforce Data with Minimal Cost

Client Challenges

  • The client’s Salesforce system accumulated huge volumes of customer and marketing data, leading to data obesity

  • They considered buying additional Salesforce storage space but abandoned the idea as it was too expensive

  • The company had problems in ensuring its data was compliant with GDPR

  • A lot of time was spent on handling the data, which made operations inefficient

  • The organization had an issue in ensuring data safety during Org2Org transfers

Business Outcomes

  • The client could anonymize 500 million e-mail addresses and other details of customers in a week

  • They can now carry out automated data testing across orgs seamlessly

  • The company now enjoys a fully automated data management model resulting in a 73% saving of working time

  • They are able to carry out audits without hassles and well within stipulated timeframes

  • The organization is able to get the data stored in each field as it existed on a given day in the past

Conclusion

Implementation of a Robust Data Management Solution Facilitates Seamless Management of Salesforce Data and a Reduction in Data Storage Expenditure by 90%