AI-powered Digital Business Assistants

Facilitating Efficiency and Unleashing Growth

Cutting-edge bots allow you to open the doors for ultra-high levels of efficiency and customer satisfaction with minimal expenditure. Here are a few interesting statistics about the benefits of intelligent bots.

AI-powered tools will recover more than 6.2 billion hours in employee productivity, going forward.
- Gartner

Chatbots will generate $8 billion in global savings per annum, by 2022, in healthcare and banking sectors.
- Juniper Research

Customer satisfaction levels of 79% of companies went up as a result of using AI-powered bots.
- Salesforce

Innovative digital assistants that harness the latest technology

Omni-channel Customer Support Tool

Deliver the highest levels of customer satisfaction by providing excellent support to your clients across all digital sales channels.

What you can do with this product

  • Understand and communicate with customers in several languages; users can provide information in the language of his choice, even if he switches languages during a conversation
  • Connect with customers using various digital channels including Facebook Messenger, WhatsApp, Voice, Email, Skype, MS-Teams and so on
  • Support customer self-service, track the resolution of reported incidents, provide status updates about services and render high-quality assistance remotely

KEY BENEFITS

The omni-channel bot helped improve customer satisfaction levels by at least 25%, in a short time
Seamless integration with various enterprise systems such as SAP, Oracle, Salesforce and so on
Customer support costs can be cut by nearly 50%, leading to a substantial improvement in the bottom line

Virtual Business Assistant

Enhance your organizational productivity in a big way by leveraging novel technologies and limit human intervention to reduce errors and improve quality.

What you can do with this product

  • Provide instant answers to Frequently Asked Questions (FAQs) about your organization and products
  • Sort through and respond to emails acting as the first level of response; users can utilize this tool to know if the tone of the email is happy, sad or neutral
  • Convert speeches into meaningful, business-interpretable datasets; users can segregate them in the order of importance and prepare for further processing

KEY BENEFITS

The tool allows users to classify and segregate information easily
E-mails and other business communications can be filtered using specific criteria
Business decisions can be made effectively in short spans of time

Smart Recruitment Assistant

Take recruitment and HR efficiencies to new highs and accelerate the hiring cycle, by utilizing ultra-modern technologies.

What you can do with this product

  • Sort massive numbers of resumes and select only those that contain the appropriate skills for a job
  • Set up and conduct the initial interview to screen the technical skills of candidates; users can also evaluate the communication skills of the candidates
  • Get intelligent recommendations on the selection of candidates based on the hiring requirements, job description and resource competencies

KEY BENEFITS

Reduce human intervention in the recruitment process considerably
Cut hiring costs by at least 60% and reduce the time to recruit candidates by 50%
Subject Matter Expert (SME) reviews can be made very quickly, in an effective manner

Document Digitization Application

Unleash the power of deep learning to enable hassle-free document processing and avant-garde digitization at the lowest cost.

What you can do with this product

  • Digitize large numbers of paper-based business documents quickly using Object Character Recognition (OCR) technology, in no time
  • Process scanned images using AI-based technologies that assist users in recognizing objects very clearly
  • Convert scanned text on images into readable data; users can validate the text with business rules and map it to business-defined fields

KEY BENEFITS

Documents can be digitized very effectively, with accuracy levels of nearly 95%
Readability of the documents is nearly 25% higher than traditional OCR methods
Elimination of the need to build deep learning models; this saves considerable time

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