How Artificial Intelligence Is Helping Enterprises Tackle Customer Service Challenges


Delivery of effective customer support is arguably the most critical element of a strong customer relationship. Companies know very well about the importance of customer support; therefore, they always try to provide quick and efficient customer services.


In business, it is said that retaining an existing customer is six times cheaper than acquiring a new one. Therefore, a company has to invest extra resources, money, and time to maintain the existing customer list. Although it seem