Eliminating Bid Visibility Issues of a Buying Consortium Using Salesforce (Case Study)



One of the key challenges faced by consortia is ensuring visibility of buying activities in an effective manner. The problem is more pronounced in the case of big consortia, where hundreds of businesses make purchases, making it difficult to track supplier bids and capture pricing information seamlessly; this, in turn, can lead to transparency problems and increased costs.


At, Solunus, we help consortia of various types and sizes ensure a 360° view of their buying operations, using our cutting-edge solution Buyer Consortium Manager. Read on to find out how Solunus enabled a retail consortium track and get complete visibility of their purchasing activities, using Buyer Consortium Manager.


About the Client

The client is a buying consortium made up of more than 1200 retail outlets, based in San Antonio, Texas. The consortium accounts for nearly 60% of the retail market in the state.


Project Overview

The consortium approached us to develop a solution that would enable them to ensure high levels of supplier bid visibility. They also sought our help in improving the capabilities of their business intelligence and data analytics system.


Challenges Faced by the Client

  • The client could not capture historical records for bids made by suppliers

  • They had no option to track the buying activities of more than 1200 members of the consortium

  • The consortium lacked a facility to download multiple price books and update them

  • Poor business intelligence resulted in various problems ​

Solution Provided by Solunus

We designed and implemented a tailor-made solution to ​capture the data related to bid and fulfillment processes. Our team implemented Sales Cloud and Buyer Consortium Manager. We also customized Salesforce to enable uploading bid quotes and records in CSV format and placed restrictions on updating a record by unauthorized users.


Development of Necessary Reports for All Stakeholders

Our specialists worked with the consortium to develop all the required reports for their Salesforce users, suppliers and members. This went a long way in meeting their data reporting needs.


Creation of Mechanism to Send Bid Information Automatically

Our experts provided a solution to send bid invitations, closing alerts and bid summaries automatically. ​ We also created a portal that could be used to access all bid-related information easily.


Business Results

  • 360° view of All Bid Data

  • 30% Faster Bid Processing

  • 34% Improvement in User Satisfaction

What Retail Firms Can Expect by Partnering with Solunus

  • Ensure hassle-free account planning

  • Handle trade promotions very effectively

  • Make optimal use of resources to execute strategies

  • Track sales and distribution metrics in real time

  • Utilize data to get the insights needed to make right decisions

About Solunus

Solunus is a dedicated Salesforce partner organization, headquartered in Dallas, Texas. Our unrelenting focus on comprehending the unique needs of our clients coupled with our unrivaled expertise of the Salesforce platform enables us to deliver the perfect solutions that create the best value for IT and business analytics firms.

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