top of page

10 Top Highlights of Dreamforce 2021

Dreamforce – a mega event that brings Salesforce users across the world onto a single platform. There can’t be a better occasion for the global Salesforce community to share their ideas, exchange information and learn new things about Salesforce products. Dreamforce is also an occasion that witnesses the announcements of multiple new products by Salesforce.

Dreamforce 2021 was a continuation of these rich Salesforce traditions. The Salesforce user fest, held from September 21 to 23, 2021 had many wonderful sessions that will go a long way in helping users of the enterprise software system enhance their organizational productivity and delight their customers even better. Today, we’ll look at 10 key highlights of the gala Salesforce event.

1. Salesforce Comes Up with the Trusted Enterprise Playbook

With the world facing various crises such as the COVID-19 pandemic and global warming, it is important for companies to do the right things and help navigate through the crises. The Salesforce Trusted Enterprise Playbook helps organizations earn the trust of people, by enabling them to use cutting-edge technology.

2. Launch of Salesforce Health Cloud 2.0

Salesforce unveiled Health Cloud 2.0, a brand-new digital platform that empowers governments and businesses ensure the well-being of their workforces, customers and communities. The novel product enables organizations to conduct meetings safely. It also facilitates seamless contact tracing, vaccine management and delivery of hybrid healthcare solutions.

3. Salesforce Announces It is Now a Net Zero Company

Mark Benioff, the founder and CEO of Salesforce proudly announced that the company has achieved its goal of becoming a Net Zero carbon-emitting business. He also stated the tech giant is now fully powered by energy generated from renewable sources, signifying the organization's strong commitment to combating climate change.

4. Salesforce Sustainability Cloud 2.0 Is Unveiled

Dreamforce 2021 became the occasion for the launch of Sustainability Cloud 2.0, an innovative solution that enables companies to track and reduce their carbon footprint. Sustainability Cloud 2.0 can be fully adapted to specific environmental-friendly initiatives of business organizations and empowers them to chart out the fastest path to transform themselves into Net Zero companies.

5. An Excellent Demonstration of The Power of Tableau AI

Today’s businesses need to make sense of gargantuan volumes of data to make the right decisions at the right time. Tableau’s team showcased the amazing AI-enabled capabilities of product – the ability of the tool to transform enormous quantities of data in a fraction of a second. The team also showed how companies can utilize this powerful application with little coding, using real-life case studies.

6. The Magic of Mulesoft Composer Showcased

As companies get bigger, they must integrate disparate data and automate their processes. Mulesoft’s team showed how organizations can leverage Mulesoft Composer to bust data silos and transform them into building blocks of productivity. The team also demonstrated how Mulesoft could be used to make the best use of APIs and robotic process automation to make businesses more agile and efficient.

7. Empowering Companies to Deal with 5Vs of Business Data

It’s well-said data is the oil that powers the growth engine of the 21st century business. New-age companies need to deal with four Vs of data viz. data variety, data velocity, data veracity, data volume to create the fifth data value. Salesforce’s team explained how Hyperforce and Salesforce CDP could be used to make the best use of business data to deliver the ultimate customer experience.

8. Salesforce Administrators Can Now Create and Automate Apps Seamlessly

A key challenge faced by many Salesforce administrators is creating and automating apps quickly, with minimal expenditure. At times, this can be very tough. Dreamforce 2021 became the venue for an excellent demonstration that showed how administrators can use low-code tools to develop a wide variety of applications and automate them in very short time frames, without hassles.