Solunus Managed Services for high-speed service and accelerated business Client Challenge A lot of critical incidents interrupting the client’s business process and affecting service delivery. Our client, a multinational cleaning equipment manufacturer, established in 1906, started using Salesforce Service Cloud to serve their customer base across different countries. With multiple users located in various regions, […]
Solunus Managed Services for creating single customer truth and improved sales Client Challenge Inconsistent and duplicate customer data in Salesforce Sales Cloud complicated matters in the sales processes. Our client, a multinational air conditioning manufacturing company, established in 1924, has a vast customer base across various countries. It uses Salesforce as its system of record […]
Data Consolidation on SF + 3rd Party Application Sunset = Cost Savings and Data efficiency Client Challenge Integrate their subscription customer data with Salesforce and SAP and eliminate a costly third-party subscription management application. Maintenance of a third-party subscription management system that imposed massive renewal and maintenance fees. The system had an extensive portfolio of […]
Purchasing Consortium + SF customization = Reduced sourcing and negotiation costs Client Challenge Coordinate with suppliers/manufacturers to streamline the procurement process of the buyer consortium: Complex decision-making process to award the right manufacturer(s) due to lack of bid-history Analytics and forecast deprived fulfillment to evaluate and easily maintain the processes of the suppliers/manufacturers. Participation of […]
About This Project The client is an industry expert providing retailers with a choice of on-demand self-scan inventory solutions via a solution-as-a-service model. The client has been offering their services for 42 years and is a market leader due to their incredible partnership model with their customers. The client approached Solunus to help transform Salesforce […]
About This Project The client is an industry expert who installs thousands of billboard throughout the Midwest specializing in interstate and primary highway locations, and sought-after boards offer high traffic counts and excellent visibility. The client has been offering their services, since 1993 and sustained the market with their incredible advertising model to their customers. […]
About This Project The client is a popular bookstore chain with hundreds of stores across the United States, Canada and other countries. Their primary market consists of schools, colleges and other educational institutions. They approached Solunus to help transform the way they interacted and engaged with customers using a data-driven solution for their marketing activities. […]
About This Project Our client is a family owned and operated furniture business that has maintained their reputation as an industry leader supplying premier furniture to the hospitality industry for over 33 years. The client takes pride in creating and producing high quality products from world-class craftsmen. The Challenge The client was operating their business […]
About This Project The client is a leading family restaurant chain with more than 250 restaurants in 29 states across the United States. The Challenge The client was using Salesforce for their CRM activities and regularly ran marketing campaigns in all the states, where they operated, to reach out to potential customers for their event […]
About This Project Our client facilitates customer financing of products and services sold by its parent company, a giant computer/hardware manufacturer, through consumer and small business revolving loans and fixed-term business loan and lease financing in Europe The Challenge The client did not have an online customer portal for their EMEA customer-base. All interaction with […]