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Salesforce Senior Business Analyst – Dallas, USA

18 Jan

Position: Senior Business Analyst (SFDC) – Full Time – 7-10 years

Location:Dallas, TX

Key Responsibilities:

  • Provide answers to (technical) questions in a Request for Information(RFI) or a Request for Proposal(RFP)
  • Identify gaps in business requirements, analyze functional specifications, map with technical deliverables, develop a questionnaire to elicit clarity & quality in requirements
  • Produce techno-functional proposals – conceptual and detailed and have a strong sense of business acumen
  • Assist customer, prospect and Sales Representative to build a compelling and competitive business case and ROI
  • Develop and authorize technical business solutions, product presentations, and demonstrations
  • Support sales opportunities with technical analysis and requirement scoping
  • Prepare estimations – effort and cost estimations to augment sales proposals
  • Support at external and internal customer facing events – as a technical representative to 
support business calls
  • Build custom demonstrations and deliver Proof of Concepts(POC)
  • Provide first-line technical support for software evaluations – third-party solutions or tools, 
systems integration solutions, and/or pilot projects
  • Actively participate in internal business/sales team meetings and provide consultative support
  • Build a technical relationship with delivery teams, prospects or existing customers to support 
overall prospect/customer engagement
  • Assist with the qualification of the opportunities and/or identification of target accounts
  • Assist with the creation of a sales cycle plan
  • Manage hand-over to the Services Functions (Post-Sales Support and Professional Services) for live project implementation

Education and Required Experience:

  • Graduate in Science or Engineering with overall 5 to 10 Yrs. experience in Pre-Sales of Software Solutions or Products.
  • At least 3+ years of strong experience in providing pre-sales support in Salesforce CRM platform
  • In-depth knowledge of Sales Cloud, Service Cloud, Marketing Cloud, Communities, Chatter, 
Salesforce1, and other Salesforce ecosystem
  • Minimum 3+ years of development experience in any technology – understand and reproduce 
technical designs, architecture diagrams, solution landscapes, requirement mapping
  • Affinity to both technology and business with fluency in English communication (written/verbal)
is essential
  • Strong ability to discuss and demonstrate business benefits and value to a customer of a technical 
solution.
  • Must be able to translate technical and business requirements into cost-efficient solutions
  • Excellent presentation and demonstration skills
  • Strong understanding and knowledge about Cloud Computing, Cloud-based solutions, and tools
  • Good working knowledge of databases technologies – MS SQL Server, Oracle, My SQL, etc.
  • Good working knowledge of web & mobile technologies – HTML, XML, Salesforce1
  • Good understanding and knowledge of enterprise applications & technologies – ERP, CRM, ECM, 
EAI, Social Media, Document Management Systems, Cloud Storage Systems, Web Commerce 
Systems, Portals, Knowledge Systems, Collaboration systems
  • Exposure and understanding of any of the systems – SAP, Siebel, PeopleSoft, Magento, Oracle ERP

Other Desirable Skills

  • Strong skills in data management including data capture, warehousing, segmentation, mining, storing, cleaning and security
  • Having a Sales Cloud/Service Cloud Consultant certification is an added advantage
  • Deep understanding and knowledge in web-based systems architecture, SOA, enterprise 
application architecture
  • Deep understanding of B2B Integration, EDI integrations, third-party integration of Salesforce with AppExchange Apps, API based integration, Service Oriented Architecture, Single Sign-On, SOAP, REST Protocols, Web Services, Security implementation, etc.
  • Project Management Knowledge – Agile (Scrum) project methodologies apart from the Waterfall model
  • Deep understanding of B2B Integration, EDI integrations, third-party integration of Salesforce with AppExchange Apps, API based integration, Service Oriented Architecture, Single Sign-On, SOAP, REST Protocols, Web Services, Security implementation, etc.

About Solunus

Solunus, a North-American based Salesforce Partner, prepares businesses for their next-generation customers. Established in 2014, we simplify Salesforce for you to build more meaningful customer relationships. We partner for a win-win arrangement with a clear ROI that the client realizes by the end of the engagement. Our 350+ years of cumulative industry exposure and Salesforce experience underpin our position as the right Salesforce partner. We are a team of Salesforce Certified Professionals, CRM Architects, and certified Agile Scrum Masters with a passion for making a difference.


Get in touch with us

Kirk Smith

Director, Business Development kirk.s@solunus.com