Welcome to Solunus Your one stop solution for your salesforce Needs.

SERVICES

Salesforce Services

We would love to hear from you

1

Research

Know Customers Better. Less Admin Work. Close Deals Faster

2

Service Cloud

Gain Trust & Loyalty from Your Customers.

3

Marketing Cloud

Reimagining Email, Mobile, and Social Media Marketing.

4

Community Cloud

Unleash the Power of Collaboration.

5

Custom Application Development

Take Your Salesforce CRM to the Next Level.

6

Salesforce Integration

Building the Connected Enterprise.




Gain Trust & Loyalty from Your Customers


  • Maintain complete details and history of contacts, leads, opportunities and accounts.
  • Gain 360 degree view of all your deals.
  • Gain a comprehensive view of your sales process.
  • Easily record and retrieve data on sales pipelines.
  • Set goals, track progress and provide feedbacks and recognitions in real-time.
  • Automate approvals and workflows.
  • Enhance employee productivity.
  • Converse in real-time with Chatter.
  • Access you entire sales activity through mobile.
  • Deploy rich predictive analytics for realistic forecasting.
  • Generate real-time reports and dashboards.


Gain Trust & Loyalty from Your Customers


  • Establish multi-channel customer service—respond using the customer’s preferred channel such as email, social media, chat, and so on.
  • Escalate and solve issues in real-time—the highest priority cases get automatically pushed straight to agents’ feed.
  • Unified agent experience—manage all of your cases across every channel through a Smart Agent Console.
  • Gain a 360 degree view of all your customers—access relevant customer information, including contact information, product information, billing activity, and even their social profile right from Agent Console.
  • Equip service agents with tools to find case history and relevant resources to provide every customer the most informed answer possible.
  • Automate approvals and workflows.
  • Enhance employee productivity.
  • Converse in real-time with Chatter.
  • Customer service reps work anytime anywhere from their mobile.
  • Embedded powerful analytics, Service Cloud shows all the data that service agents need to know such as call resolution times, customer survey data, etc.


Reimagining Email, Mobile, and Social Media Marketing


  • Gain 360 degree view of your customers.
  • Map your customer’s journey.
  • Collect data around customer preferences and purchasing habits.
  • Embrace email, mobile and social media marketing.
  • Monitor brand reputation across all social media channels.
  • Test campaign content, timing and frequency before taking it live.
  • Customize your marketing content according to customer preferences.
  • Extend real-time, behavior-based offers and messages.
  • Deploy rich predictive analytics for realistic forecasting.
  • Generate real-time reports and dashboards.
  • Effectively measure marketing ROI.


Unleash the Power of Collaboration


  • Gain 360 degree view of your customers.
  • Map your customer’s journey.
  • Collect data around customer preferences and purchasing habits.
  • Create customized environments that reflect your brand values.
  • Have records of all discussions for future references.
  • Easily search and filter discussions and records based on keywords and topics.
  • Collaborate in real-time.
  • Create docs and approve reports right from the console.
  • Access the applications from any device at any time.


Take Your Salesforce CRM to the Next Level


  • Build robust, engaging and innovative customer and employee facing application using Force.com.
  • Integrate applications with a wide range of external data sources, including SAP, Oracle ERP, Excel and Workday, using Salesforce1 Lighting Connect.
  • Seamlessly integrate Salesforce AppExchange applications and 3rd party functionalities to your CRM.
  • Ensure very high end-user adoption with our effective documentation and training services.
  • Modernize legacy processes
  • Build advanced automation functionalities
  • Extend Salesforce to other areas of business
  • Expand Salesforce CRM functionalities


Building the Connected Enterprise


  • Build seamless and consistent user experiences across applications and devices.
  • Reduce complexity and gain visibility and control by dynamically connecting your salesforce applications with other cloud and on- premise applications.
  • Connect your customer information with backend applications.
  • Connect securely to 3rd party applications and social networks.

We can help you determine the integration approach that best suits your business requirements and is in sync with your budget, resources, and time constraints. Our experts ensure data coherency while maintaining consistency in user interface design and business logic.


We Provide Awesomeness


Advisory Services

Assess your business goals to determine whether or not you require Salesforce.com services. Assess the maturity and readiness levels of your current IT infrastructure and resources.

Strategy Services

Develop a tangible strategy and roadmap for your technology goals. Ensure overall readiness as you prepare for organizational transformation.

Implementation Services

Embark on a transparent, collaborative and iterative deployment that ensures successful implementation of your Salesforce.com roadmap. We have deep experience in complex, highly customized, global rollouts and we utilize time-tested methodologies and implementation frameworks.

Migration Services

Clean, quick and efficient data migration from legacy CRM systems to Salesforce.com

Custom Application Development Services

Develop innovation customer facing applications using Salesforce1 Platform-as-a-Service infrastructure. Build seamless and intuitive mobile and social experiences.

Integration Services

Select the right integration approach that would deliver desired results with minimum time and resources. Seamlessly integrate your Salesforce instance with your internal systems, external applications and other cloud and Salesforce instances.

Testing Services

Exhaustive suite of functional, unit, load and security testing services for your Salesforce.com deployments. Both manual and automated testing services offered.

Support and Maintenance Services

Ensure seamless and on-going application, data, user and security management.

Have any questions?

info@solunuscorp.com

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