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Cloud is becoming an essential part of an organization’s IT strategy, however, many organizations still don’t know how to get their cloud journey started. Organizations considering moving their critical applications to the cloud must first adopt a well-rounded approach to evaluating cloud offerings as there are too many vendors who have flocked to this space […]

Introduction to Social CRM It must be a dream of any customer-centric company to have a magic crystal ball that helps predict the changes in customer behavior and expectations. In reality, it is quite a challenge to predict where, when, and how these changes are going to take place. Sales, marketing, and customer service are […]




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