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Cloud computing provides the opportunity for businesses of all sizes to utilize cloud infrastructures, platforms, and solutions to transform their business and create new business capabilities. Gene Marcial gave the perfect meaning of cloud in his article for Forbes; “Cloud is a series of application servers in remote locations accessible on the internet that enables dissemination of […]

What is Customer Relationship Management or CRM? CRM is a software tool—uses by firms—to manage sales pipeline, establish trust, and build a long term relation with customers. Gartner defines CRM as a business strategy that is customer focused and consists of eight building blocks – vision, strategy, customer experience, organizational collaboration, processes, information, metrics, and […]




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