Author: Pajaree Suntudkarn

Get Started with CRM - Feature img

Get Started with CRM

07:12 18 July in Thoughts on Cloud

What is Customer Relationship Management or CRM? CRM is a software tool—uses by firms—to manage sales pipeline, establish trust, and build a long term relation with customers. Gartner defines CRM as a business strategy that is customer focused and consists of eight building blocks –...